the intersection of voice tech, AI, and modern banking and finance

Program

All Times Eastern

10:00 AM

Welcome / Opening Remarks

Bradley Metrock (Host, This Week In Voice)

10:05 AM - 10:35 AM

Opening Keynote
Vati Maja (CTO, Conversational AI, Deloitte)

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10:35 AM - 11:00 AM
Conversational AI, Credit Unions, and What's Next for Banking
John Best (CEO, Best Innovation Group)

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11:00 AM - 11:20 AM
Follow The Data: AI's Role In Modern Finance
Aparna Sanaka (UX Lead and Project Manager, International Finance Corporation)

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11:20 AM - 12:00 PM
PANEL: Amazon Alexa, Google Assistant, and Money
RAIN Agency
Voicify

WillowTree Apps
 

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12:00 PM - 12:20 PM
Tuning The Voice/AI User Experience
Tricia Baxter (Manager, UX Design, Charles Schwab)


12:20 PM - 12:40 PM
Designing For Banking and Finance
Lisa Michaud (Sr. Product Manager, Conversational AI, Interactions)

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12:40 PM - 1:00 PM
Data Annotation: Where The Road To AI Begins 
DefinedCrowd

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1:00 PM - 1:20 PM

How Conversational AI Takes The Next Step 
Dmitris Vassos (CEO, Omilia)
 

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1:20 PM - 1:40 PM
Bringing AI Into The Retail Bank 
Carissa Merrill (US Bank)

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1:40 PM - 2:00 PM

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2:00 PM - 2:20 PM

Omnichannel Banking: Leveraging Voice and AI  

Emanuel Toste (Senior UX Manager, Bank of Montreal)

2:20 PM - 2:40 PM

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2:40 PM - 3:00 PM

Bringing Conversational AI Standards and Protocols To The Financial Sector

Jon Stine (Open Voice Network)